Fehlermeldung bei der Installation des Intunes Agents

icon-17Bei der Installation des Intunes Agents hinter einem Proxy kann es zu der Fehlermeldung mit der Nummer 0x80cf402c kommen.

Details zu dem Fehler findet man unter C:\Program Files\Microsoft\OnlineManagement\Logs in der Datei Enrollment.log. Während der Installation versucht das Setup online ein Zertifikat von Microsoft anzufordern, um sich später damit authentifizieren zu können. Nachfolgend der entsprechende Log-Abschnitt:

2011-03-10         11:44:03:577      2432      fc8          Misc      Unauth reporter: ReportErrorEvent_Internal execution started.
2011-03-10         11:44:03:578      2432      fc8          EP           SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2011-03-10         11:44:03:578      2432      fc8          EP           SLS: Contacting Location Service
2011-03-10         11:44:03:578      2432      fc8          EP           SLS: Contacting Location Service
2011-03-10         11:44:05:838      2432      fc8          Misc      WARNING: Send failed with hr = 80072ee7.
2011-03-10         11:44:05:838      2432      fc8          Misc      WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2011-03-10         11:44:10:397      2432      fc8          Misc      WARNING: Send failed with hr = 80072ee7.
2011-03-10         11:44:10:397      2432      fc8          Misc      WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2011-03-10         11:44:14:662      2432      fc8          Misc      WARNING: Send failed with hr = 80072ee7.
2011-03-10         11:44:14:662      2432      fc8          Misc      WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2011-03-10         11:44:14:662      2432      fc8          EP           FATAL: SLS: Failed to communicate with unuauth location service, error = 0x80CF402C
2011-03-10         11:44:14:662      2432      fc8          EP           FATAL: SLS: Failed to refresh service endpoints, error = 0x80CF402C
2011-03-10         11:44:14:662      2432      fc8          Misc      FATAL: Unauth reporter: GetErrorEventWebServiceUrl could not obtain the EEWS URL from unauth location service. Error code hr = 0x80cf402c.
2011-03-10         11:44:14:663      2432      fc8          EP           SLS: Initializing for service ID 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7
2011-03-10         11:44:14:663      2432      fc8          EP           SLS: Reading from cache
2011-03-10         11:44:14:663      2432      fc8          EP           SLS: Successfully read service endpoints from cache.
2011-03-10         11:44:14:663      2432      fc8          EP           SLS: Contacting Location Service
2011-03-10         11:44:14:663      2432      fc8          EP           FATAL: SLS: Failed to refresh service endpoints, error = 0x80004001

Interessant ist, dass er im Kontext des TrustedInstallers keine Proxy-Einstellungen hinterlegt hat und somit nicht an die externe URL kommt.

Die Proxy-Einstellungen fü den System User konnte man in älteren Versionen per proxycfg setzen. In Windows 7 bzw. Windows 2008 R2 macht man dies mittlerweile mit netsh:

netsh winhttp set proxy Proxy-Adresse:proxy-port bypass-list=”<local>”

Danach läuft das Setup erfolgreich durch.

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